LEEANN CHIN® LOYALTY REWARDS PROGRAM or REWARDS RULES
The Leeann Chin, Inc ("Leeann Chin," "we" or "us") Loyalty Rewards Program (the "Program") is designed to recognize and reward our loyal Leeann Chin® restaurant Guests. We offer the Program at participating Leeann Chin® restaurants in the United States. If you want to take advantage of the benefits (“Rewards”) that we offer to members of the Program, then you must agree to these terms and conditions ("Rules").
You may enroll in the Program if: (a) you are a legal resident of the United States, (b) you are at least 13 years of age at the time you enroll, (c) you have a postal address that the United States Postal Service recognizes, (d) you have an active e-mail address, and (e) you are a human being. Only human beings may enroll in the Program. No corporations, partnerships, limited liability companies, trusts, or other legal entities may enroll. The Program is not targeted towards, nor intended for use by, anyone under the age of 13.
To enroll in the Program, download the Leeann Chin App (the "App") on the Google Play or The Apple App Store or online at, www.LeeannChin.com/rewards (the "Website") and follow the steps below. You will have the option of joining the Program through Facebook, Apple, Google or with another email address on the app. If you do not have a smartphone, you can enroll on the Website by following the steps below.
Enrolling in the Program is simple:Joining through the App:
- 1. Download the App from either Google Play or the Apple App Store by searching “Leeann Chin” on your smartphone.
- 2. Sign in with your name, email address, phone number, date of birth, and password.
- 3. Existing Leeann Chin Loyalty Program members will need to log in with the email address and password associated with their account to access rewards and history or can continue as a guest.
- 1. Go to www.LeeannChin.com
- 2. Click on Rewards at the top of the page.
- 3. Click the link below the mobile app stores, "Click Here to manage your Fortunes online."
- 4. Log in using your existing email address and password, or sign in with your name, email address, phone number, zip code, favorite location, and password.
- 5. Start earning rewards right away!
We will use your contact information to keep in touch with you in the ways you select when you enroll in the Program. If your contact information changes, or if you wish to change your contact information or the method by which we send you messages, please log onto the App or the Website and update your contact information or preferences.
If any information you provide us is not truthful, accurate, and complete, we may block you from enrolling in the Program, or we may cancel your membership in the Program. Each person may have only one Program account. If Leeann Chin finds that you have created multiple Program Accounts, we may cancel all Program accounts you have created. Further, Leeann Chin may refuse to allow you to re-enroll in the Program.
We do not anticipate having to limit the number of people that we will allow to enroll in the Program, but we reserve the right to do so. We do not charge you a fee to enroll in the Program or to remain a member of the Program.
KEEPING IN TOUCH WITH YOU
As a part of the Program, Leeann Chin will send to you informational and promotional messages to the contact information that you provide as part of your registration, such as messages informing you of improvements we make to the Program, new Rewards you may earn, Rewards you have earned that may be ready to expire, new menu items you may want to try, and events and offers happening in Leeann Chin® restaurants. These communications may happen in the form of push notifications through the App and/or email. We may find new ways of contacting you and we will inform you prior to any such changes.
Contacting You through Push Notifications through the App
After downloading and opening the App, you will be prompted to either allow or not allow push notifications to be sent to your phone from the App. By opting into the Program push notifications, it helps ensure you never miss a special promotion. But you may opt out of receiving push notifications from the App; you are not required to opt-in to allowing Leeann Chin to send you push notifications through the App to become or remain a Program member.
Contacting You by Email
Upon joining the Program, you will begin to receive two types of emails from us. The types of emails are detailed below.Account Transaction Emails:
As a condition of enrolling in the Program, you agree that Leeann Chin may send you these account transaction messages by email to the email address associated with your Program account (“Program Account”). If at any time you no longer wish to receive such account transaction messages, you may cancel your Program Account as described below in the “How and When Membership May End” section of the Rules. Please note that if you unsubscribe from the account transaction emails, Leeann Chin will de-activate your Program Account and you will forfeit all Fortunes, Rewards and other benefits of being a Program member that you may have earned.Promotional Emails:
As a member of the Program, you are eligible to receive exclusive insider news and special offers, as well as have the opportunity to share your thoughts and give feedback. We will send you this information by email to the email address associated with your Program Account. If at any time you no longer wish to receive such promotional emails, you may “opt out” and remove yourself from the email list by clicking “Unsubscribe” at the bottom of one of these emails and following the steps provided. Unsubscribing from these promotional emails will not de-activate your Program Account; you are not required to receive these promotional emails to remain a member of the Program.
THE BENEFITS OF BEING A LEEANN CHIN® LOYALTY REWARDS PROGRAM MEMBER
Earning Fortunes towards Rewards: Qualifying Purchase
Members will earn and receive “Fortunes” toward Rewards by making qualified purchases at Leeann Chin® restaurants by (a) selecting SCAN within the App and scan the QR code at the register (b) scanning the bar code on the receipt from your purchase with the built in scanner in the App (c) manually entering the bar code on the receipt from you purchase in the App (d) manually entering the bar code on the receipt from you purchase at www.LeeannChin.com. You will earn one Fortune for every $1.00 spent, with a minimum purchase of $0.50 or more. A purchase made using a Leeann Chin gift card, in whole or in part, is eligible to earn Fortune(s). The purchase of a Leeann Chin gift card(s) is not eligible to earn Fortune(s). You will not earn a Fortune towards an earned Reward if you spend less than a total of $0.50 in one transaction at a Leeann Chin® restaurant. Further, you may only check in, scan, or manually enter a barcode to earn Fortune(s) a maximum of 1 time per two (2) hour period meaning that you will only be eligible for one Fortune earning opportunity per visit regardless of the number of transactions you make during that visit.
After this verification, the Fortune(s) to which you are entitled will be applied to your Program Account. You can track the Fortune(s) and Reward(s) you have already earned and that you may earn in the future by logging into your Program Account through the App and navigating to rewards and offers, or by logging in to your account via the Leeannchin.com website and navigating to My Account, then Rewards.
Exclusive Insider News & Special Offers
Program members will have access to exclusive ‘insider’ information – including being one of the first to hear about select new menu items, special promotions, system-wide events, etc. Members will learn about Limited Time Offers and Special Promotions through push notifications and/or emails sent through the Program. Promo codes listed on offers can be applied on the Order Reveiw screen when checking out for a purchase under, "Have a promo code?".
LEEANN CHIN® TIERED REWARDS
When enough Fortunes are accumulated in your Program Account, they can be redeemed for rewards in the "Rewards" section on the order review page during check out. Rewards are only available at participating Leeann Chin® restaurants and are subject to availability. Fortunes for individual transactions will expire 365 days after they are earned. You may only redeem one Reward per two (2) hour period meaning that you may only redeem one Reward per visit regardless of the number of Fortunes you have earned in your Program Account. A Reward may not be combined with any other offer or coupon. The Fortunes you do not redeem will remain on your Program Account until you use them or until they expire, whichever occurs first.
CHANGES TO THE LEEANN CHIN® LOYALTY PROGRAM OR REWARDSWe have the right at any time, with or without giving you prior notice, to:
- End the Program and/or any specific Reward;
- change any Reward or other Program benefit we offer;
- change the requirements for earning a particular Reward;
- change the time you have in which to earn a particular Reward; and
- change any other feature of the Program
If we decide to end the Program or a specific Reward, we will attempt to provide you 60 days prior notice either by e-mailing you at the e-mail address listed in your Program Account or by posting a notice on the Website. However, our failure to notify you that we are ending the Program or that we are ending a specific Reward plan will not give you any right to require us to continue the Program or the specific Reward after the date we end the Program or the specific Reward plan. Neither will our failure to notify you obligate us to compensate you for any Rewards or credits that you do not use before we end the Program or the specific Reward plan. Rewards and credits you accumulate under the Program have no cash value. If we end the Program, Rewards and credits you have earned but not used will expire on the end date, and you may not redeem any Rewards or use any credits after the end date.
To the extent permitted by law, when you enroll in the Program, you waive your rights under any law that may require us to obtain judicial permission to change these Rules or to end the Program.
Each person that enrolls in the Program must enroll using a separate, unique App log-in information, a unique Facebook account, or a unique e-mail address.
Rewards are non-transferable and may not be shared with family members, friends or other Program members. But, if you redeem a Reward for a menu item, feel free to offer them a bite of it!
Each eligible person may enroll for the Program only one time, i.e., one Program Account per person.
HOW AND WHEN MEMBERSHIP MAY END
You may cancel your Program Account at any time by following these steps:
Canceling Your Program Account through the App:
- 1. Log into your Program Account from your smartphone.
- 2. Send an email from the “Need Help?” section under the 3 bar menu on the App, or through the Contact section on the web. Complete the required fields.
- 3. Type “Please Cancel my Account” in the subject line and hit “Send”.
- 4. Your Program Account will be cancelled.
As soon as you cancel your Program Account, Leeann Chin will de-activate your Program Account and you will forfeit all Fortunes and other benefits of being a Program member that you may have earned.
We may cancel your Program Account if we determine that you are not eligible to be a member of the Program or that you have violated these Rules. We may cancel some or all of your earned Rewards and credits if we determine that you received the Rewards or credits due to an error, through fraud or deception, or in any manner not consistent with these Rules.
CHANGES TO THE RULES
We may change these Rules from time to time as we deem appropriate, with or without providing you prior notice of the change. If we change the Rules, then the revised Rules will be substituted for these Rules on the date the revised Rules go into effect. If the revised Rules require you to accumulate more Fortunes to earn a Reward than the prior Rules, or the revised Rules provide that a Reward will expire sooner than the Reward would have expired under the prior Rules, then the revised Rules govern.